Shipping & Delivery Policy
Thank you for choosing AdityaKundli.com. This Shipping & Delivery Policy explains how and when your ordered services or products will be delivered.
I. Delivery of Digital Astrology Services
Most services on AdityaKundli.com are digital in nature, such as:
- Kundli reports
- Horoscope analysis
- Personalized PDF reports
- Astrology consultations
1.1 Delivery Method
All digital reports are delivered through:
- WhatsApp (if applicable)
- User account download link (if provided)
1.2 Delivery Time
Our standard delivery time for digital services is:
*3 to 7 working days after receiving correct birth details and confirmed payment. During festive seasons or high-demand periods, delivery may take slightly longer.
If additional time is required, our team will notify you through email or WhatsApp.
II. Live Consultations
If you book an astrology consultation:
- The time slot will be confirmed via email or WhatsApp
- Schedule details will be shared within 24β48 hours
- Any rescheduling request must be made in advance (subject to availability)
III. Delivery of Physical Items (If Applicable)
If AdityaKundli.com ships physical products such as gemstones, bracelets, yantras, etc., then:
3.1 Shipping Method
We use reliable courier partners for safe and timely delivery.
3.2 Shipping Time
Domestic delivery (within India) usually takes:
*5 to 10 working days
International delivery (if offered) usually takes:
*10 to 20 working days
3.3 Shipping Charges
- Shipping fees will be displayed during checkout
- Free shipping may be offered on selected products or order amounts
3.4 Delays
Delivery may be delayed due to:
- Incorrect address
- Courier issues
Natural events, strikes, weather, or other unavoidable conditions
In such cases, we will keep you updated.
IV. Order Confirmation
After placing an order, you will receive an email/WhatsApp confirmation with:
- Order ID
- Service or product details
- Expected delivery time
For digital products, ensure you check your spam/junk folder if you donβt see the email.
V. Incorrect Details Provided
Delivery of digital astrology reports depends on correct birth details provided by you.
If wrong information is submitted, delivery will be delayed.
We are not responsible for delays caused due to incorrect or incomplete information.
VI. Non-Delivery Issues
If you do not receive your report or product within the expected timeline:
- Contact us at info@adityakundali.com
- Provide your Order ID and registered details
We will re-check, resend, or resolve the issue as soon as possible.
VII. Contact Us
If you have any questions about our Shipping & Delivery Policy, please reach us at:
Email: info@adityakundali.com
Address: BM-49E, Near Prabhu Dayal School, Shalimar Bagh, Delhi, 110088